Between now and the end of February, Brick Owl is running a store promotion to help deal with old parts without images. If a store submits an image for any part that has been in the catalog for over a year, and this is approved, they will receive a credit of £0.40 on their store commission account.
Images would need to follow our standards set out in the edit form, be approved, and be submitted on an item without any image. The image would also need to be correct for the colour/item that it has been submitted against.
On the order API, a new tax_scheme_id field has been added to the order/view endpoint. Additionally, a new order/tax_schemes endpoint has been added to list the possible tax schemes. This is to help with order integration for IOSS/UK/NO Tax
We've made a change to the dimensions system, so that dimensions that are estimated based on the stud dimensions on the item will no longer show up as confirmed dimensions on the item. They will still be used as estimate for the shipping dimensions, until confirmed dimensions are submitted by users. Until these are provided, you will see more items missing dimensiions on your store dashboard link.
As part of a new EU Omnibus law, stores that ship to the European Union are required to identify themselves as either a "trader" or a "private individual". If your store sells to the European Union, please visit your store settings. Additionally, if you are a registered company, you can now enter your registered company name in your store settings. "Traders" must offer 14 day returns policy to EU countries and the store address will be shown on your store to logged in users.
On the API, "last_inventory_update" in /user/details has been changed so it will include lot delete/update/create. Previously it only took into account lot update/create.
Additionallly, "ship_tax" and "billing_tax" has being added to the order details endpoint. These contain the customer tax identification number if they have provided one with their address information.
Between now and the end of November, Brick Owl is running a store promotion to help deal with parts without images. If a store submits an image for any part that has been in the catalog for over 6 months, and this is approved, they will receive a credit of £0.40 on their store commission account.
Images would need to follow our standards set out in the edit form, be approved, and be submitted on an item without any image. The image would also need to be correct for the colour/item that it has been submitted against.
A new graph has been added to the store dashboard showing the amount of items in your inventory over time. The data only started being collected least year, so the graph will be limited by that.
Between now and the end of February, Brick Owl is running a store promotion to help deal with parts without images. If a store submits an image for any part that has been in the catalog for over 6 months, and this is approved, they will receive a credit of £0.60 on their store commission account.
Images would need to follow our standards set out in the edit form, be approved, and be submitted on an item without any image. The image would also need to be correct for the colour/item that it has been submitted against.
Sendcloud is a tool to speed up creating shipping labels with different carrier options, it's useful for any shipment volume. Shipstation is similar but is generally only suitable for large shipment volumes.
For orders with tracking, we have implemented a tracking api service, so customers can now see current tracking information directly on the order details page. For this to function, shipping methods need to have a carrier set.
The order system will also now reject invalid tracking numbers such as words like "no tracking" or links. It’s fine to submit a blank tracking number.
A new setting has been added to the store inventory settings (https://www.brickowl.com/mystore/settings/inventory_settings) to delete old inventory lots with a quantity of zero. We will automatically set this to 365 days from the 7th of July for stores that have not chosen a setting before then. If this will be an issue for your store, you can set this to 5 years before the 7th of July
The IOSS tax number for Brick Owl has changed as of the 1st of July. Please ensure you use the new IOSS number shown in the order details for any orders that you receive with IOSS tax paid when shipping into the EU.
There is now an option in the shipping method settings to request a phone number from a customer during the checkout process. Additionally, you can now provide a tracking URL on an order, in place of a tracking number if necessary
We have created an integration for Packeta (https://www.packeta.com/) mainly for the Czech market. You can add your API key in the order settings, and customers can then choose a pickup point at checkout.
A new user history page has been created to keep track of logins/ password / email changes on your account. You can access this by going to your user profile and clicking on the history tab. This has only just been created so it will currently be empty for most users.
The IOSS tax number for Brick Owl has changed as of the 7th of November. Please ensure you use the new IOSS number shown in the order details for any orders that you receive with IOSS tax paid when shipping into the EU.
Between now and the end of November, Brick Owl is running a store promotion to help deal with parts and minifigures without dimensions or weight. If a store submits a length, width, height, or weight for any part or minifigure that that is missing this information, and this is approved, they will receive a credit of £0.10 per submission on their store commission account.
So, if you submit all four (length, width, height, weight) you will receive a credit of £0.40. This is in addition to the usual catalog points, which can be exchanged for free store commission. It will also improve the shipping calculator within your store.
To get started, just visit your store dashboard, where you can see a link to items missing information.
Dimensions would need to follow our standards set out in the edit form, be approved, and be submitted on an item that is missing the information. The submissions must be accurate, and cannot be an estimate. The item must be for sale in your store. The submissions would need to be measured by yourself, and cannot be taken from other websites.
The DPD tracking URLs have changed, and are country specific. We have therefore had to remove "DPD" as a carrier option from all of the shipping methods. If you use DPD, you will need to go into your shipping methods, and change the carrier to one of the country specific versions of DPD. Please contact us if your country isn't an option.
For 2024 there are some tax changes. Luxembourg VAT rate has increased from 16% to 17%. Estonia changes its VAT to 22% from 20%. We have automatically updated the relevant tax profiles.
The Norweigan VOEC import tax scheme now requires the VOEC number is sent digitally and not just written on the package.
The tax profile system now supports "margin schemes" whereby stores do not charge tax on used items. Additionally, there is now a customs warning in the checkout process for UK/CA/JP/EU/NO customers who may be unfamiliar with the tax regulations in their own counntry.
Scheduled maintenance: Brick Owl will be unavailable between 02:00 and 06:30 GMT on 05/04/2024 (5th April). Images will be unavailable on the website for a few hours after this.
Comments
Images would need to follow our standards set out in the edit form, be approved, and be submitted on an item without any image. The image would also need to be correct for the colour/item that it has been submitted against.
Additionallly, "ship_tax" and "billing_tax" has being added to the order details endpoint. These contain the customer tax identification number if they have provided one with their address information.
Images would need to follow our standards set out in the edit form, be approved, and be submitted on an item without any image. The image would also need to be correct for the colour/item that it has been submitted against.
Images would need to follow our standards set out in the edit form, be approved, and be submitted on an item without any image. The image would also need to be correct for the colour/item that it has been submitted against.
Sendcloud is a tool to speed up creating shipping labels with different carrier options, it's useful for any shipment volume. Shipstation is similar but is generally only suitable for large shipment volumes.
The order system will also now reject invalid tracking numbers such as words like "no tracking" or links. It’s fine to submit a blank tracking number.
So, if you submit all four (length, width, height, weight) you will receive a credit of £0.40. This is in addition to the usual catalog points, which can be exchanged for free store commission. It will also improve the shipping calculator within your store.
To get started, just visit your store dashboard, where you can see a link to items missing information.
Dimensions would need to follow our standards set out in the edit form, be approved, and be submitted on an item that is missing the information. The submissions must be accurate, and cannot be an estimate. The item must be for sale in your store. The submissions would need to be measured by yourself, and cannot be taken from other websites.
The Norweigan VOEC import tax scheme now requires the VOEC number is sent digitally and not just written on the package.