Hi Guys,
I had someone from QC place an order in my store and select "free local pickup" as their shipping method. Since I'm in BC, and this has happened a few times before (different customers), I sent them a message to ask if they were going to actually be in my area, or if they would like to pay to have it shipped. I also offered to cancel the order, as the shipping might prohibitive on what they've chosen.
3 messages via BrickOwl and 10 days later I still have not heard back from them. I suspect my messages are winding up in their spam folder. I think my only option is to cancel the order and send a refund. Anyone have a different idea?
Dawn
Pretty_Pieces
www.ThePartTart.com
Comments
Makes you wonder what goes on with some buyers!