Hello, I'm new to selling here. My question would be the following. if I have uploaded the products, how can I send out a wanted list so that the buyers know what I have uploaded. Thank you very much !
Hi, buyers can create wishlists on Brick Owl and cross reference them against all or some stores (for example they may only want to pay domestic shipping so will exclude other countries). There is an automated email that buyers can set up so they are notified of parts being added by stores that meet their wants. You as a seller don't need to do anything towards this. Hope this helps.
My first order has arrived. I set the shipping cost, but I couldn't find an option to add the paypal cost. Where do I know this? to do ? The other is that now I can't find the order under the order. Where does it go then? Thank you very much !
Two things, on Brick Owl you cannot add a separate PayPal charge - it must be incorporated into either your shipping or the part prices. Basically the buyer should only see price+shipping, not price+shipping+PayPal.
Secondly it sounds like you've received a Quote request rather than an order. This is where a customer wants to find out how much it will cost in total before proceeding. Once you've quoted them it 'disappears' until they commit to the order. Have a look under Quotes received in the submenu beneath your profile name. If the customer is still thinking about it, it will be here. If they have decided not to proceed it will have gone. Either way don't pick any parts until this converts to an order
Comments
Super ! Thank you very much !
Big help for me .
May I have another question?
My first order has arrived.
I set the shipping cost, but I couldn't find an option to add the paypal cost. Where do I know this? to do ?
The other is that now I can't find the order under the order.
Where does it go then?
Thank you very much !
Greetings Lui
Secondly it sounds like you've received a Quote request rather than an order. This is where a customer wants to find out how much it will cost in total before proceeding. Once you've quoted them it 'disappears' until they commit to the order. Have a look under Quotes received in the submenu beneath your profile name. If the customer is still thinking about it, it will be here. If they have decided not to proceed it will have gone. Either way don't pick any parts until this converts to an order
Thank you very much !
Super !
Have nice day Jay !
Lui
Can I have one more question?
In statistics, there is such a thing as:
Active Carts
Do I understand this as open shopping baskets?
Thank you very much !
Greetings Lui
I think along the lines of a supermarket:
Page views = people browsing
Active carts = shoppers with items in a basket
Orders = people buying at the checkout
Just as in real life, people go into shops and never buy anything, but page views and active carts give you some idea of activity in your store.
You cannot see who has an active cart so you just have to hope it converts to an order!
Ok thank you very much !
Super ! Very big help for me .
All clear .
Good night .
Lui