Not recieved items

Neil Dalby

Is it possible to get a refund for not recieved Items?

6 weeks is surely too long to wait... even if items sent from US to UK?

Oldfan

I don't know...some of my orders from EU to USA are taking 5-6 weeks, but they are arriving.

Pikka

@Neil Dalby Due to insufficient air connections, the transport of mail over the Atlantic has become more complicated. Current transport capacities are lower than the volumes of received consignments. The USPS even sends part of its volume of shipments to Europe by ship. No wonder total transport time exceeds six weeks – "too long" has become a new normal.
Here is another thread where sellers and buyer discuss shipping delays:
https://www.brickowl.com/forum#/discussion/9731/very-long-shipping-time-to-usa-and-canada

MinifigMan

I agree with Pikka and Oldfan, packages I sent from here (Netherlands) to the US have taken between 5 and 7 weeks to arrive. Destinations within Europa are faster, but also slower than normal.