Buyer can't add to order.

Currently having an issue where a buyer is trying to add to order but the site isn't letting him, supposedly because the addition is under our minimum buy. However, we've had tons of buyers in the past who could do it just fine. Any idea what the problem could be?

Comments

  • 2 Comments sorted by Votes Date Added
  • I'm not actually sure, I can see the customer contacted you about this, but it looks like they then subsequently did add to the order, and the amount was below your minimum order, so it looks like it worked as normal. I have confirmed this with a test order. I saw you had a contact from another customer regarding PayPal, which then also subsequently placed an order, so it's possible they were both related to the PayPal API issues they were having the past few days.
  • Thanks for the response!
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