Email Issue.

fitbricks

From 1 customer I keep getting the same message - up to 4 times here and more in my personal email - I had 4 and have just deleted another 2.
27 Apr 2020 22:49 XXXXXXXXX fitbricks Order #1534684
27 Apr 2020 22:37 XXXXXXXXX fitbricks Order #1534684
27 Apr 2020 22:37 XXXXXXXXX fitbricks Order #1534684
27 Apr 2020 22:37 XXXXXXXXX fitbricks Order #1534684
In addition, I have received 7 identical shipping quote requests.

I check in for emails daily - usually 3 or four times a day and reply accordingly. My devices ring out a notification so I rarely miss one but even so, because I check, I'll very rarely not respond within a day.
I realise it could be an impatient customer but I even received them after I'd replied and the info required is on my store's opening page.

Lawrence

As far as I can see this is not a system issue, the customer just sent a lot of messages. The first 3 are the same but the 4th is different.

fitbricks

There we are. I guess some people think we're at the end of the line waiting for them. LOL!

Hope your keeping well, @Lawrence.

Brickingamazing

Interesting we had an email in with the same format yesterday also..

fitbricks

Yes I had more duplicates from another buyer but that was the last of it. Has not happened since.