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How to edit or cancel an order on the site

wolfgangCGwolfgangCG
in Brick Owl Vote Up0Vote Down
I put in an order but need to change the payment method. How can I edit or cancel a 'pending' order?

Comments

  • 2 Comments sorted by Votes Date Added
  • One_Click_OffOne_Click_Off
    Vote Up0Vote Down
    Such a great question- There is no Help Topic on orders to deal with this question.
    The Cancel option is available to Sellers in the More Actions tab on an order.
    Perhaps, message the store and explain your wish to edit your order. :)
  • Jay37Jay37
    Vote Up0Vote Down
    I had a customer cancel an order the other day. On doing so it returns the items to stock, so theoretically you could ask them to cancel, then reorder using an alternate payment method straight away (assuming no-one else has bought them in that split second!)
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