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Automatic Shipping Quotes not showing for Items with Complete Dimensions
Hi All!
Sorry if this question has already been answered elsewhere (I searched, but couldn't find it). I recently uploaded to my store various shipping methods so that a quote would automatically appear next to the item that I am selling. I thought it would be better for sales, rather than having buyers requesting a quote. However, I noticed that for some of my minifigures, even though they have all of their dimensions and weight entered in, doesn't have the automatic shipping quote next to it on the selling page. For example, LEGO First Order Officer Minifigure and LEGO Mandalorian Warrior Minifigure.
Is this a bug? or am I missing something in my shipping methods set up? I see the automatic quote working for most of my parts and the other minifigures. It just seems like it doesn't work for a select few.
Thanks,
GalaxyGirl
Sorry if this question has already been answered elsewhere (I searched, but couldn't find it). I recently uploaded to my store various shipping methods so that a quote would automatically appear next to the item that I am selling. I thought it would be better for sales, rather than having buyers requesting a quote. However, I noticed that for some of my minifigures, even though they have all of their dimensions and weight entered in, doesn't have the automatic shipping quote next to it on the selling page. For example, LEGO First Order Officer Minifigure and LEGO Mandalorian Warrior Minifigure.
Is this a bug? or am I missing something in my shipping methods set up? I see the automatic quote working for most of my parts and the other minifigures. It just seems like it doesn't work for a select few.
Thanks,
GalaxyGirl
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All of my parts and only a few of my minifigures are displaying my Canada Post shipping option for Canada on the buyer tab of the item. For example, please see "Kylo Ren Minifigure with Shipping visible" and "Obi-Wan Kenobi Minifigure with Shipping visible" Images. This means that if the person who is buying these minifigures are from Canada then there shouldn't be a problem. But if that person is from the USA, then the shipping rate will change slightly when they put the item in the cart and select on shipping for their country.
And... If you look at the images labelled "Shipping quotes not visible BOID 249587" and "Shipping Quotes not Visible BOID 51104", these are examples of the quotes not showing up, even when the minifigures have completed dimensions (length, width, height, weight). Another example is with the "Lego First Order Officer Minifigure BOID 719573 Complete Dimensions" image that I have uploaded. This is potentially a problem because I have read in other posts in the forum that there is a tendency to purchase if the shipping rate is already displayed versus the buyer having to "request a quote". Also, some stores have their rates already visible, whereas, even though I set up my shipping methods, my rates are not showing for many of my minifigures. Again this doesn't seem to be a problem with parts. Just the minifigures.
I hope I explained things well. Thank you for looking into it for me. Maybe I'm missing something in my shipping methods setup.
Would my shipping rates from the states show up instead of the ones from Canada on the buyer tab of the minifig selling page, if the person shopping has listed their shipping address for the states? Or would it be still showing my canadian rates until the person checks out and selects USA as a shipping method?