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Buy Wishlist adds wrong part to shopping cart
I made a couple of orders last week which included the part:
LEGO Medium Stone Gray Wheel Rim Ø18 x 14 with Pin Hole (20896 / 55981)
On delivery I find I have received:
LEGO Medium Stone Gray Wheel Rim Ø18 x 14 with Axle Hole (55982)
Checking the order history - it is 55982 on the order.
Checking the wishlist - it's 55981, so "Buy Wishlist" put through the wrong part.
To test, I made a new wishlist containing 55981 - and this is where it gets weirder - with some stores it goes through correctly and others it gets swapped to 55982.
Example: my orders went wrong with "TopBrix @ The Orange Emporium" and "Raven Bricks" (and continue to go wrong on testing), but when testing "Em's Bricks n Pieces" and "Central Bricks" the order goes through correctly.
So obviously I'm not very happy, being out of pocket needing make another order, but I'm not really sure who's to blame here, as it seems like the stores did what the site told them to.
LEGO Medium Stone Gray Wheel Rim Ø18 x 14 with Pin Hole (20896 / 55981)
On delivery I find I have received:
LEGO Medium Stone Gray Wheel Rim Ø18 x 14 with Axle Hole (55982)
Checking the order history - it is 55982 on the order.
Checking the wishlist - it's 55981, so "Buy Wishlist" put through the wrong part.
To test, I made a new wishlist containing 55981 - and this is where it gets weirder - with some stores it goes through correctly and others it gets swapped to 55982.
Example: my orders went wrong with "TopBrix @ The Orange Emporium" and "Raven Bricks" (and continue to go wrong on testing), but when testing "Em's Bricks n Pieces" and "Central Bricks" the order goes through correctly.
So obviously I'm not very happy, being out of pocket needing make another order, but I'm not really sure who's to blame here, as it seems like the stores did what the site told them to.
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Comments
Suggestion: if "Ignore Variations" is that fallible, when it occurs it should be well highlighted on both the "Buy Wishlist" and "Shopping Cart" screens.
We are sitting on a lot of wheels and tires, just haven't gotten around to listing.
We have 55981 in medium stone gray in multiples. Please message us- we would like to send you the quantity you had in that order at no charge.
Again, Message with address to let us fill that order at no charge.
Know you are across the Pond- would just take some time to get to you- offer stands