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Order Combining

LoremongerLoremonger
edited November 2013 in Closed Suggestions Vote Up0Vote Down
I just had a customer who wanted to combine an order, but the system wanted her to meet the $5.00 store minimum for the addition. Is there a way we can turn that off?

Enoch

Comments

  • 17 Comments sorted by Votes Date Added
  • johnsma2000johnsma2000
    Vote Up0Vote Down
    Change you Minimum for a few minutes until the order comes in then change it back. Its the easiest.
    M
  • walstibwalstib
    Vote Up0Vote Down
    It would be nice to allow the minimum to be bypassed automatically. Either always or with a setting.

    I had a tiny order sneak in while I was using the above suggestion last week.
  • LawrenceLawrence
    Vote Up0Vote Down
    I can probably do that for combined orders, ill add it to the list.
  • LawrenceLawrence
    Vote Up0Vote Down
    This should now be working. For orders with combined shipping, the minimum order check is not applied to the second order or any subsequent orders. If they choose not to combine, they are told they must meet the minimum order.
  • KyleJohnson11KyleJohnson11
    Vote Up0Vote Down
    Hi Lawrence,

    On the combined shipping, if an order used "request quote" for shipping, does that force the second order to use request a quote?

    Thanks,

    Kyle
  • LawrenceLawrence
    Vote Up0Vote Down
    No, they could then pick a different shipping method and pay the difference
  • DadsAfolDadsAfol
    Vote Up0Vote Down
    Suggestion for order combining... Can we have the rows of two combined orders color shaded in the orders outstanding list? That would help create the visual reminder that two orders need to be consolidated for packing.
  • budgetkidsbudgetkids
    Vote Up0Vote Down
    @DadsAFOL this is a great suggestion. With a long list of orders and then then customer ads to their order, it would be very helpful for some sort of identification method on the orders screen to let us know it needs to be consolidated.
  • LawrenceLawrence
    Vote Up0Vote Down
    How about an icon on the right hand side?
  • budgetkidsbudgetkids
    edited December 2013 Vote Up0Vote Down
    I normally only look at the right side when i give feedback. Is it possible to place the icon next to the order number? This is what we click to view the order and since the icon would mean to combine orders, it would be a good fit there.

    EDIT: unless you meant the right side of the order number, than yes, perfect spot to me
  • DadsAfolDadsAfol
    Vote Up0Vote Down
    It needs to be something blatantly visible for our employees, so a color highlight would be better. The little tiny notes icon isn't obvious enough. You could do the buyer name in red or something. Its okay if this applies only to the add-on order, not necessarily both the original and add-on order rows, but that would be nice.
  • LawrenceLawrence
    Vote Up0Vote Down
    The issue with row highlighting is you get that bold...bolder...boldest issue. If you use row highlighting for more than one issue, it just becomes annoying. We have that issue in our own order system.
  • DadsAfolDadsAfol
    Vote Up0Vote Down
    I see the "+" icon. What do you think about making it red? Or moving that icon next to the order number instead of on the far right?
  • misbimisbi
    Vote Up0Vote Down
    +1
    or make the actual order number red?
  • walstibwalstib
    Vote Up0Vote Down
    I have a few on the same page, a different colour for each customer? Seems overly complicated to me.

    There are already bold blue links in the order details section that connect the combined shipping orders.

    Remind employees to always look there?

  • misbimisbi
    Vote Up0Vote Down
    Well, now that I have an outstanding combined order, I'd say that the + icon works pretty well. Certainly caught my eye much more than I was expecting!
This discussion has been closed.