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PayPal / IBAN Fee
Hi,
could it be possible to add an option within the payment settings, like :
if order is <€10 add €0.75, if order is >€10 no fee.
For the moment i have calculated this within the shipping fee but this is not working well for me. for example if a Dutch customer buys less then €10,- and pays with PayPal, i charge €0.75 Paypal fee, but with IBAN there is no fee. i can't setup this within the payment options
I hope you understand what i mean.
could it be possible to add an option within the payment settings, like :
if order is <€10 add €0.75, if order is >€10 no fee.
For the moment i have calculated this within the shipping fee but this is not working well for me. for example if a Dutch customer buys less then €10,- and pays with PayPal, i charge €0.75 Paypal fee, but with IBAN there is no fee. i can't setup this within the payment options
I hope you understand what i mean.
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so if you order is bellow €10,- and you pay with PayPal i charge, order total+PayPal fee €0.75 + handling fee €0.75) + shipping
if you order is bellow €10,- and you pay with IBAN i charge, order total + handling fee + shipping.
I think this is really nice from me, when i see what the PayPal is charging for every payment what is made. i'm going crazy :(
In the (Dutch) PayPal terms it also states that you can only charge up to the actual fee amount.
I agree it would be nice if there was a way on BrickOwl to apply fees or discounts depending on payment method (like BL has in a limited form).
@Hoddie hmm kinda like saying if you don't like to drink water just don't do it ;-)
I understand both views of the spectrum and they both have good points. but to me it seems first a choice to lawrence to choice the direction of the platform and secondly it's up to the seller what to charge and not :)
@Snoopy1975 you could also do shipping cost + x fees to cover for certain costs
> secondly it's up to the seller what to charge and not :)
Within the limits set by law.
> If you don't like PayPal's fees, don't offer PayPal. You're the one receiving the service, why should your customers pay more?
Uhmmm well, there are several arguments why not to charge PayPal fees but this is not one of them. It clearly is a service that the buyer purchases, that a seller can grant them for free (to avoid annoyance or just as a service) or let them pay what it costs. PayPal is a very easy, userfriendly, lazy way to pay. Also, PayPal offers services such as buyer protection. These facts are worth extra money.
I called PayPal sometime when I had a dispute with a buyer who stole items from me. PayPal told me that even when I am right, they would not help me because they consider the buyer their customer, because, as they say, that is the person who pays the fees - not the seller.
@Hoddie, i have no problem with PayPal fee, but i also like to offer my customers that they can buy what they want/need. so if they want to buy lego for €0.05 that's no problem but i charge €0.75 PayPal fee for orders bellow €10,-. as you will no the PayPal cost a much higher then the lego cost.
I can choose to have a minimum buy of €10,- and the problem is solved, but i don't want that.
I know it's more than the PayPal Cost, but i like to keep it clear.
Order bellow €10,-
€0.75 PayPal Fee
€0.75 Handling fee
IBAN no fee
It's all in my store terms and calcullated in my shipping fee, but when some one buys and pays with IBAN, he/she will be charge also with the PayPal fee and then i have to refund the PayPal fee (PayPal and IBAN have the same shipping methods) . for now i have no option to change this in the payment method.
> > @Hoddie said:
> > If you don't like PayPal's fees, don't offer PayPal. You're the one receiving the service, why should your customers pay more?
>
> Uhmmm well, there are several arguments why not to charge PayPal fees but this is not one of them. It clearly is a service that the buyer purchases, that a seller can grant them for free (to avoid annoyance or just as a service) or let them pay what it costs. PayPal is a very easy, userfriendly, lazy way to pay. Also, PayPal offers services such as buyer protection. These facts are worth extra money.
>
> I called PayPal sometime when I had a dispute with a buyer who stole items from me. PayPal told me that even when I am right, they would not help me because they consider the buyer their customer, because, as they say, that is the person who pays the fees - not the seller.
Sounds like you got someone incompetent on the phone. It happens. PayPal is clearly a service provided to sellers otherwise you wouldn't be able to claim their fees as a tax expense.
@Snoopy1975 - it doesn't matter how many times you say it, or how you justify it - you can only charge fees in line with your local laws and your agreement with PayPal.
BrickOwl is a PayPal fee free zone, and I for one would hate to see that change. As I said, if you don't want to suffer the business cost that is PayPal fees, don't offer PayPal.
> > @Teup said:
> > > @Hoddie said:
> > > If you don't like PayPal's fees, don't offer PayPal. You're the one receiving the service, why should your customers pay more?
> >
> > Uhmmm well, there are several arguments why not to charge PayPal fees but this is not one of them. It clearly is a service that the buyer purchases, that a seller can grant them for free (to avoid annoyance or just as a service) or let them pay what it costs. PayPal is a very easy, userfriendly, lazy way to pay. Also, PayPal offers services such as buyer protection. These facts are worth extra money.
> >
> > I called PayPal sometime when I had a dispute with a buyer who stole items from me. PayPal told me that even when I am right, they would not help me because they consider the buyer their customer, because, as they say, that is the person who pays the fees - not the seller.
>
> Sounds like you got someone incompetent on the phone. It happens. PayPal is clearly a service provided to sellers otherwise you wouldn't be able to claim their fees as a tax expense.
Could be, but I called because I was unable to open a claim about a (refunded) transaction. When I called, they explained me that I was not the customer of this transaction, and that that was the reason why opening claims was unavailable. He sounded very confident that that was the reason and he sounded like he explained it before. He said that next time instead of refunding I should send a separate payment because then I will be their customer and eligible for their service.
As for business costs, either the fees are income and business costs or they are neither income nor business costs, both amounts to the same thing.
I guess PayPal just likes to wish their fees away in the eyes of all parties and secretly earn some hidden amount. Seems it's their policy, once I spent a week calling back and forth with them only to find out what fees are due for foreign transactions. It was hidden away somewhere in a pdf under a wrong (!) column. They had a similar outlook not considering me the one who paid those fees that time.
> Nice discussion but that wasn't my question ;)
>
No, but it IS useful to know that what you want is illegal ;) :D