Stripe option not showing for buyer

So I have a lady trying to checkout, and she says that the only option she sees is paypal. I double checked my payment options and stripe is showing as enabled (I've received tons of payments this way. The last one was yesterday (?).) I went through the checkout process myself, and sure enough it isn't showing. I disabled and re-enabled, and it's still not showing up. I don't want to connect with Stripe again as I've heard they are getting really picky about new accounts selling lego.
Anyone else have this happen?

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