Hello,
could I please have an explanation of how the quoting part works.
I understand the following I think:
Quotes are required for some orders due to size etc. and for options not available at check out.
Force quote can be ticked for problem items.
They are good for anyone wanting the price prior to ordering, to address shipping costs etc.
But what happens for the following:
If the buyer changes their mind, or rejects the quote?
An item is sold to another buyer or deleted from the quote prior to acceptance/payment?
The seller does not want to proceed with the quote?
The seller finds one or some of the item/s is/are not available at the quoting stage?
The buyer wants to add or remove items from the quote? (maybe has the item and made a mistake etc.)
How long is the quote valid for? For example, can prices be altered, say increased as part of an annual price rise, or decreased for "on sale".
Castle.