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Selectable 'Tracking' option

robernatrobernat
edited August 2017 in Closed Suggestions Vote Up3Vote Down
@Lawrence Could you think of a way to make the 'tracking' option selectable (preferably in the shippingmethod setup) so sellers can have the correct tracking on their tracking number provider. Right now it's a problem as the tracking links are set up 'uniquely' on the main shipper for each country, Bpost for Belgium for instance. However, sellers use a variaty of shippingoptions these days (I've also used Kiala, DHL, Mondial Relay and now also PostNL, but could use DPD, Fedex and GLS as well) and when the trackingnumber is entered on BO, the button to click to follow the tracking is always 'Bpost' (e.g. for Belgium). The result is the tracking says ' this number is unknown' (or something worse), quite disturbing for the buyers (with a possible unpleasent reaction towards their seller) and not handy for sellers, as they need to copy paste the number on the correct shipper to check to query. It would be nice if you could create from within the system the required links which would then appear in a selection tab from within the shippingmethod. That way the seller can select from a dropbox the correct 'match' for that particular tracking.

Shipping method xxxxx
Dropbox:
No Tracking
Bpost
DHL
PostNL
Kiala
Etc.

The system would then simply link to the correct trackingpage depending on the selection.

It's becomming really a 'must have' as there are more and more 'shippers' creating options in a larger variaty of countries, so main postal services of a country no longer have any form of 'exclusivity' compared to many years ago... Quite the countrary as a matter of fact, those newly installed 'shippers' oftenly have better prices so 'logical' one would use them (or at least try them out).

Thanks in advance, Eric

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