Just FYI your terms state: shipment without insurance cannot be refunded ! - this is legally unenforceable. Paypal, your customers debit or credit card provider, the Consumer Rights Act, Stripe and the Consumer Contracts Regulations will disagree with you [and that's just UK legislation]. http://europa.eu/youreurope/citizens/consumers/shopping/index_en.htm gives a good overview of your customers rights.
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Paypal, your customers debit or credit card provider, the Consumer Rights Act, Stripe and the Consumer Contracts Regulations will disagree with you [and that's just UK legislation].
http://europa.eu/youreurope/citizens/consumers/shopping/index_en.htm gives a good overview of your customers rights.