problems with store Bricking It!

If i buy something, and the send me something different, or worse, what can i do?
I just recieved a lego minifigure, the description of the product says "Luke Skywalker with Dagobah Training Outfit Minifigure and Backpack" but the backpack its not included, and the legs are not from this minifigure.
Again, what can i do?

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