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How do I cancel a quote?

Bricks to the MaxBricks to the Max
in Site Issues Vote Up0Vote Down
I received a request for a quote from a buyer in a country I do not ship to. I messaged the buyer to let them know, but now I can't find a way to cancel or close out the quote so it doesn't keep showing up as a new/pending/open item. Is there any way to do this? I would think this to be a very basic, and much needed feature for sellers. Did I miss seeing it somehow? Any help is greatly appreciated.

Comments

  • 3 Comments sorted by Votes Date Added
  • LawrenceLawrence
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    I'm afraid it's not currently possible to "reject" a quote. You can update your quote shipping method to only include countries that you want to ship to
  • Bricks to the MaxBricks to the Max
    Vote Up0Vote Down
    Thank you, Lawrence. I appreciate your prompt response. I had updated the countries in the past but I must have done something wrong because now all of them are highlighted. I've made the changes once again.

    Will you be adding the ability to cancel out a quote in the future? Seeing an open item on the top right hand corner of my screen is rather misleading since it leads me to believe I have a new or outstanding order.
  • LawrenceLawrence
    Vote Up0Vote Down
    This is something that is for consideration on our development list
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