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No order email received

Snoopy1975Snoopy1975
in Site Issues Vote Up2Vote Down
Until last week, i always received an email when a new order or quotes has been placed in my shop. Last week i didn't received mails from new orders or quote.

I like to react quickly on new orders or quotes, i'm not a full time seller so i doesn't have brickowl open al day long. there for i'm depending on the emails.

Comments

  • 3 Comments sorted by Votes Date Added
  • Snoopy1975Snoopy1975
    Vote Up0Vote Down
    Problem solved, i don't now why, but suddenly hotmail marked BrickOwl mail as spam :(
  • vonveederbrickvonveederbrick
    Vote Up0Vote Down
    I just had this issue, and when I contacted brickowl about it I received the following response...

    "It looks like an e-mail sent to you this evening was marked as spam. Unfortunately, once an e-mail account has marked an e-mail from us as spam, we are no longer able to send any further e-mails to that e-mail address. I'm afraid this action is irreversible, the only way around it would be to use a different e-mail address for your account."

    this is unfortunate, does anyone know how to correct this on yahoo?

    thanks for the help
    Judah
  • Snoopy1975Snoopy1975
    Vote Up0Vote Down
    In Hotmail, i went to the "spam" folder and marked a mail from Brickowl as "this is no Spam" problem was solved. I don't know if this works with gmail
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