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Feedback Question

Dawn14Dawn14
in Brick Owl Vote Up0Vote Down
Without the possibility to leave anything but positive feedback to a buyer, how do seller warn other sellers against a buyer making false claims ?

Comments

  • 2 Comments sorted by Votes Date Added
  • rebruderebrude
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    you have to report it to admin and it will show on his profile. check the upper drop down menu and click on report issue. hope that helps a little
  • robernatrobernat
    Vote Up0Vote Down
    @dawn14
    as rebrude said > report an issue. From there you have several options. These reports not only go to Admin, but they are also 'logged' on the buyer, when other sellers get an order from such a buyer they can see on their orderform what kind of claims and how many. If you open an orderform you can see at the bottom the 'customer' screen, where it shows how long the customer has been a member, how many feedbacks he/she has, how many ONR (orders not received) and the number of chargebacks.
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