Out of curiosity, do we have automated protections against scammers?

Stragus

I believe BrickOwl has avoided scammers so far, perhaps mostly through Lawrence's unfailing vigilance. That being said, there's another LEGO marketplace where stories of people getting caught by scammers turn up way too frequently, and it shows the dangers of a system with no built-in safeguards.

I think it would be wise to preemptively defend BrickOwl against future potential scammers.

Obviously, payment methods with buyer protection (PayPal) could be required for all new sellers. A maximum total value for all orders in a not-yet-received status could also be enforced. Such limits could be lifted manually, or even progressively by an algorithm looking at all past and pending transactions.

Thoughts anyone?

Lawrence

Yes, but its not prudent for me to discuss it.

Stragus

Cheers Lawrence! :-bd

I'm happy to hear this.

OvertheBrick

Good to know, I think the "hassle free" and "safe" side of this site from a customer point of view is what drove me here in the first place (along with all the great vendors of course).