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PayPal "exception" error

budgetkidsbudgetkids
edited October 2014 in Brick Owl Vote Up0Vote Down
A potential customer just attempted to place an order in my store. They contacted me and said they received an error and to contact me because it said the payment might have went through. I have not received their order or payment.

The error that occurred is called a "PayPal exception" according to my customer.

@Admin or anyone, ideas? I told them to place the order again and to give me as much detail as possible about the error if it happens again. I will keep everyone posted.

Thank you,
Chris

Comments

  • 3 Comments sorted by Votes Date Added
  • misbimisbi
    Vote Up0Vote Down
    We had a customer report the same thing last week. Couldn't check out due to a Paypal Exception Error. He managed to place his order later in the day, so I guess Paypal were aware of the problem and resolved it.
  • LawrenceLawrence
    Vote Up0Vote Down
    Looks like PayPal had some intermittent connectivity issues, again earlier today, looks to be resolved now.
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