Invalid lot id - how do I know what the problem is?

Masterbuilder1

I've just completed my 1st sync of the day and have an Invalid lot id. Is there any way of identifying what lot has the problem?

Alison

Lawrence

I have changed the message to be slightly more helpful if you want to try it again. You can alternatively e-mail us the file at the address in the contact page and we can take a look

Masterbuilder1

Thank you, will have to see next time it happens as it is syncing fine now.