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What if i get a order here and there in while i am offline,

mark1984mark1984
edited July 2013 in General Vote Up1Vote Down
Have not set up a store here yet as am still wondering about a few things, One thing is if I bring my BrickLink inventory over here and run a store both here and on bricklink and I get a order during the night in both my stores and the 2 buyers orders the same parts in both orders, What happens then, Get a neg feedback???

Comments

  • 3 Comments sorted by Votes Date Added
  • LawrenceLawrence
    Vote Up0Vote Down
    In that case, message the customer informing them what happened and either refund the cost of the parts, offer a coupon for the cost of the parts or more, or ask if they want any alternative parts.
  • YELLOW FARM BRICKSYELLOW FARM BRICKS
    Vote Up0Vote Down
    and when you are getting multiple orders on both sites? you may get away with crediting a customer once in a while but making a habit of it will kill your reputation (on both sites). This is just "Russian Roulette" with customer service. My advice - keep separate inventory on both sites.
    as a buyer, yes I'd give a neg saying "seller sells same inventory in 2 places at same time"
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