Please don't turn this into a thread that gets closed :-
I know some others got scammed too :-
user "davidizaguirre" (user now has limited access) filed a chargeback after marking order received AND leaving feedback, I supplied tracking info and everything else required by PayPal.
PayPal found in MY favor and removed the hold..
2 weeks later "Update to reversal" - money removed(stolen)
No indication why.
I plan on sending this thief an email, and to those that also got ripped why not do the same? (the email shows on transaction detail page)
Graham
Comments
Sending an email direct to the thief won't deter him much.
As far as I know, Paypal is still duking it out with the credit card company.
Brian
http://www.brickowl.com/forum#/discussion/comment/8615
Does that mean Paypal sided with the sellers?
What I don't get is why PayPal are acting differently? I shipped to the PayPal address provided, however looking at it again I notice the address is unconfirmed and unverified - which is why PayPal state I didn't meet their requirements for seller protection.
I guess i'll have to make a (dreaded) call to PayPal as well
Graham
Good luck,
Brian
I have asked him to visit the forum to offer explanation so I will leave it there for now.
I will add that in my opinion the customer is honest - and the explanation explains why some were charged back and others not.
Graham
Brian
Brian
Brian
In light of what Brian has discovered - I again have my doubts.
However having been thru ID theft twice (Visa customer service in India/Pakistan - compiled lists of "good" targets with good ratings and sold them to crooks!) - I kinda know what it's like.
The stolen C Card with friends PPal account makes sense and why some sales went thru and others didn't.
The customer may be a minor with the same name - otherwise it's a scam.
In any event it's a lesson learned, and I shall certainly be keeping a close eye on the verified/confirmed status with new customers, and be thankful it's the first time!
I had suggested Admin adding some kind of warning flag at top of order page if there are any anomalies and also including funding method as well as "Seller Protection" status in the Payment box - I don't believe my suggestion went anywhere.
As times get harder, I feel it prudent to be more diligent and careful, Graham