I was interested in a certain Brick Owl product. However, I noticed there was no indication of the fee required for shipping and postage. I put the item in my basket and proceeded to the "My Cart" page. There I selected "Request a quote". This did not add any extra amount to my "total". I clicked on the proceed to cheakout button and began filling in my information. I had then clarified that I was willing to purchase this product. I got to a section which was named shipping information, I think. I was then asked to contact the seller in order to obtain a shipping quote. I politely asked the seller for a quote, then I clicked "send" and carried on to the next page. I was told to wait for the process to complete. I then considered exiting the site as I was convinced this was it for the day.
I have been waiting two days now and have still not received a Brick Owl message or an email from the seller. Am I correct to expect a reply?
I am eager to complete the order as I fear that someone else may purchase the product I desire. Do I have to wait for a reply, or is there another way to complete this order?
Any advice or help in relation to this topic is greatly appreciated.
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