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Cancellation of Order - Missing Czech message

SavioryBricksSavioryBricks
in Site Issues Vote Up0Vote Down
When we cancel an order from a Czech customer who received a Czech confirmation message, the customer receives an English cancellation message instead.

Our test order: 9689572

We not know if it is problem also in other languages.

Comments

  • 2 Comments sorted by Votes Date Added
  • LawrenceLawrence
    edited December 12 Vote Up0Vote Down
    As far as I can see, the language for that user is currently English. Presumably the language was changed in between the order being placed, and the order being cancelled?

    The way languages work with emails is the same for all order emails

    Looking at that further, the order was placed 10:42. The regional settings changed 10:45. Order cancelled 10:52.
  • SavioryBricksSavioryBricks
    Vote Up0Vote Down
    You are right, we tested it again and it works correctly. Sorry
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