Feedback for guests?

WESTIEKaTH

Am I correct in thinking we cannot leave feedback for guests who place orders please?

White Horse Bricks

No. You can leave feedback as normal. Wouldn't count on getting any back in return though!

pippyblocks

How do you know when a guest has purchased from your store?

Jay37

@pippyblocks I believe their name will begin with 'Guest' as suggested in this thread;

https://www.brickowl.com/forum#/discussion/16485/checkout-without-account-registration

Not had one yet, so can't personally confirm!

pippyblocks

Oh will keep a look out, nice idea though should bring in more buyers.

Vosblokjes

Yes, the user name starts with Guest_ followed by (random) letters and numbers.
On the order (detail) screen the user is not clickable, on the order list screen it goes to the order, not the user (as with normal users).

And indeed, hadn't noticed, there is no 'Leave Feedback' option in the Actions list.
Through orders list you can leave feedback.

Lawrence

Just to clarify, you may also see Guest_ users, that are real users. After placing a guest order, the guest can supply a password to convert it to a real account.

Vosblokjes

Wouldn't that get confusing when more guests become regular buyers?
Don't they get the option to choose there own username?
And perhaps it is an option to change the username to User_.... (or something like that, or just loose the guest_ part) when a guest becomes a user?

WESTIEKaTH

Thanks for replies.
Yes I have had a few guest orders and I haven't seen the feedback option.