Stripe - refund order reference

afolsupply

When we receive a refund from a shop and the payment has been made using Stripe, the payment reference for the refund is only 'BrickOwl'. Is it possible to include the order number so we can keep track which refunds/payments belong to which orders? Would be very nice!

Regards,
Rick

Lawrence

I believe you should receive an email along with the refund, is that not the case?

afolsupply

Yes, but it's almost impossible for an accountant to do the reverse. When you see the payment on your bank account, it's hard to match against the correct Brick Owl order.

I though it would be an easy fix to add the actual order number as reference. If not, maybee put on the todo list for some time later.. ;-)

Lawrence

We changed the statement_descriptor so future payments/refunds should have the order id

afolsupply

Thank you!