Site Timeouts

DadsAfol

Having problems with timeouts trying to do inventory updates tonight.

Error 524 Ray ID: 10b63b7979bb0691

A timeout occurred

SuperBrick

I received several errors earlier today (error 522 and 525) but admin was not able to find anything in the logs at that time and since then things have been working well.

Lawrence

It would appear there was a wide range of error codes, which indicates it may be a problem with our CDN. I have contacted them, please let me know of you continue to experience issues.

DadsAfol

Yes, still happening. I emailed a copy of the error if there is any useful info in it.

DadsAfol

johnsma2000

Error 522 Ray ID: 10bacee1758a068b

technobrick

The same here. Site is very slow and I get timeout 70% of the clicks. I hope you could take care of that soon. I also have inventory updates.

Thanks

budgetkids

So far no issues with me. Hope everyone gets it fixed soon though.
Chris

DadsAfol

@Admin, any way to remove the http://www.brickowl.com/mystore/inventory/import page from Cloudfare and hit the server directly? I haven't been able to resync inventory for 3 days now, which is going to start creating inventory problems for me.

Lawrence

I will be disabling it, at least as a trial run if nothing else to see if things improve. Unfortunately there are several things I need to put in place first, hopefully I should have it done within 24 hours. I had hoped this would be a temporary glitch, that they would resolve, but this has gone on unacceptably long.

Lawrence

We have now disabled Cloudflare for the main parts of the website, including the API and stores.

Could anyone who previously experienced errors, or anyone else, please let me know if you see any more errors, even if you have already mentioned it before.

DadsAfol

Seems to be fine now. No issues with a large inventory upload.