Reactivate email

brickadoon

Hi @Lawrence

I'm getting a lot of these over the last couple of weeks. I keep reactivating but the error keeps returning. Is it anything I need to be worried about, I receive emails from PayPal etc OK?

Thanks,

Rich

Lawrence

We have deleted the attachment as it contains your e-mail address. Looking at our e-mail system, your e-mail server often replies with "Sender blocked.", so you may want to look into this with your e-mail provider

brickadoon

Hi @Lawrence , my email provider (Webador) is still looking into this. They've asked if you can let me know the IP address(es) that you use to send emails from?

Thanks, Rich - Brickadoon

Lawrence

We send email via Postmark, you may want to direct them to this help page https://postmarkapp.com/support/article/800-ips-for-firewalls