Home› Brick Owl

Items not removed from inventory (Solved)

alltrightbricksalltrightbricks
edited March 2014 in Brick Owl Vote Up0Vote Down
Just had an order for 3 lots 5 items. Buyer bought 1 of 1 and 2 of the other 2. Amounts left in stock matched the amounts bought. I went to balance the order with my Bricklink inventory and found that the quantity I had in BL matched the amount bought, but not that + what is shown left in stock. Physical inventory also shows 5 items for these 3 lots not 10.
I've never run into this before, so for 3 lots to be off exactly is odd. It appears to me that it was not removed from my inventory. I have gone in an manually reduced the quantities.
Katie

Comments

  • 3 Comments sorted by Votes Date Added
  • LawrenceLawrence
    Vote Up0Vote Down
    When viewing your inventory, you can use the history mode to see what has happened to a lot. In this case, the system did correctly reduce the quantities, but a few minutes later you uploaded a BSX file that increased them again.
  • alltrightbricksalltrightbricks
    Vote Up0Vote Down
    Oh, you're right! I was in the middle of doing that when the order came in. I knew it had to be something simple, but as much as I was thinking about it--I didn't think of that one.
    Thank you and my apologies.
    And great to know about the history--I hadn't see that one yet.
    Katie
Sign In or Register to comment.