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Dimensions Problem
129samot
October 2023
in
Site Issues
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Has anyone had an order go through where the dimensions of an item are way over the max dimensions set in that shipping method?
I recently had an order that went through with a minifigure in a 6mm max width shipping method.
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Lawrence
October 2023
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I think the order you're referring to has a limit of 16mm, and the figures are under that
129samot
October 2023
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here are the figure dimensions and shipping dimensions
dimensionproblem.PNG
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dimensionproblem2.PNG
50.9K
Lawrence
October 2023
edited October 2023
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It looks like that droid has different shipping dimensions. You can check them in the edit tab. If they are incorrect you can submit a change
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