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Whitelabel / Language and currency.
Hi everyone!
First of all I want to thank @Lawrence for such a quick job. I asked about feedback boost and it was ready in less than 10 minutes. Impressive! Regarding the whitelabel site. I didn’t find much information about this, but I was interested in the previous thread, where Viktor from Bulgaria asked to add the Bulgarian currency and language and hope was born for me. I currently have 2 global problems related to my store, which is physically located in Ukraine:
1) Foreign buyers
2) Domestic buyers
There is nothing special to talk about with the first point, and here everything is clear and logical. People afraid to buy because there are in doubts about delivery. In fact, delivery has become better and much faster than even 2 years ago. But foreign buyers see the risk, and I understand them. All that remains is to believe and wait that a better time will come in the future.
With the second point, everything is much more serious for me. At the moment, 95% of my orders are domestic only. And all sales are on BL, unfortunately. But Ukrainians don't want and afraid to buy on BL/BO just like foreign buyers, which is why I am in a vicious circle.
There are several reasons for this:
1). Once on the marketplace, potential buyers for some reason convinced that the product presented in my store is located outside of the country and I am making drop shipping. They will wait a long time for delivery... 70% immediately close the site.
2) Of the previous remaining 30%, half simply do not want to deal with English and also lose interest.
In general, I lose about 85% of potential buyers, and I don’t even have to talk about emotional quick purchases..
Despite the fact that I have a not so small store, I believe (165k parts and 5000+ lots), I can “boast” about 30 sales per month, of which 29 will be local (regular customers) and 1 random foreign order.
Based on all of the above, is it will be possible to add the Ukrainian currency and language. This could be a complete game changer: buying LEGO parts will no longer be associated with some complex, unclear and old Bricklink design for domestic buyers.
For my part, I can offer assistance in correct translation into Ukrainian and promotion of the marketplace, which of course interests me most. I have a Telegram channel, Instagram, YouTube and TikTok with a total number of subscribers of ~20k. . And the cost of a whitelabel site at £10 a month seems absolutely reasonable to me if it has a chance of attracting the interest of the 85% of buyers I constantly losing.
I really hope for your help and perhaps Ukraine will become one of the first countries where the purchase of LEGO parts will primarily be associated with the BrickOwl marketplace.
Sincerely, Artem
First of all I want to thank @Lawrence for such a quick job. I asked about feedback boost and it was ready in less than 10 minutes. Impressive! Regarding the whitelabel site. I didn’t find much information about this, but I was interested in the previous thread, where Viktor from Bulgaria asked to add the Bulgarian currency and language and hope was born for me. I currently have 2 global problems related to my store, which is physically located in Ukraine:
1) Foreign buyers
2) Domestic buyers
There is nothing special to talk about with the first point, and here everything is clear and logical. People afraid to buy because there are in doubts about delivery. In fact, delivery has become better and much faster than even 2 years ago. But foreign buyers see the risk, and I understand them. All that remains is to believe and wait that a better time will come in the future.
With the second point, everything is much more serious for me. At the moment, 95% of my orders are domestic only. And all sales are on BL, unfortunately. But Ukrainians don't want and afraid to buy on BL/BO just like foreign buyers, which is why I am in a vicious circle.
There are several reasons for this:
1). Once on the marketplace, potential buyers for some reason convinced that the product presented in my store is located outside of the country and I am making drop shipping. They will wait a long time for delivery... 70% immediately close the site.
2) Of the previous remaining 30%, half simply do not want to deal with English and also lose interest.
In general, I lose about 85% of potential buyers, and I don’t even have to talk about emotional quick purchases..
Despite the fact that I have a not so small store, I believe (165k parts and 5000+ lots), I can “boast” about 30 sales per month, of which 29 will be local (regular customers) and 1 random foreign order.
Based on all of the above, is it will be possible to add the Ukrainian currency and language. This could be a complete game changer: buying LEGO parts will no longer be associated with some complex, unclear and old Bricklink design for domestic buyers.
For my part, I can offer assistance in correct translation into Ukrainian and promotion of the marketplace, which of course interests me most. I have a Telegram channel, Instagram, YouTube and TikTok with a total number of subscribers of ~20k. . And the cost of a whitelabel site at £10 a month seems absolutely reasonable to me if it has a chance of attracting the interest of the 85% of buyers I constantly losing.
I really hope for your help and perhaps Ukraine will become one of the first countries where the purchase of LEGO parts will primarily be associated with the BrickOwl marketplace.
Sincerely, Artem
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