Ok just wondering about this but why are some orders I receive liable for export tax (ioss) but others from the same country are not. At first I thought it might be the value of the order but no this has been disproved. Anyone like to help me figure this one out please
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At least here in Denmark, we get additional tax when a "package" is over 80 DKK.
(1) Orders above a certain value (€150 I think) are still dealt with the old way, in other words they are shipped without destination country VAT being paid, and the buyer is asked to pay at or before the point of delivery.
(2) Some small parts of EU member countries are considered non-EU for some EU rules. I'm not sure if the 2021 VAT rules are one of them, but places like Büsingen am Hochrhein in Germany, Livigno in Italy and Ceuta in Spain are usual suspects for such oddities.
(3) The goods are VAT exempt - books perhaps, or maybe second-hand goods. The rules on such things vary between member states but BO may have integrated that level of detail.
(4) I don't know if BO collects US taxes but I think there are still a couple of states that don't yet impose that obligation.
Maybe give us a couple of examples, just the town, country and order value should be enough.