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Pay but nothing shipping

DdriverDdriver
in Everything Else Vote Up0Vote Down
Hello,

I ordered from a shop in Holland and ordered via Paypal.

Now, after 7 days and two emails, there is no reaction from the seller.

What can I or BrickOwl do to make progress?

Best regards Daniel and stay healthy.

Comments

  • 2 Comments sorted by Votes Date Added
  • CalibrickCalibrick
    Vote Up0Vote Down
    I would make one more attempt to contact the seller via Brickowl, and if no response, you can go to your order and select the "issue report" option from the dropdown, which would engage the BO system administrator.

    I hope this helps and good luck!!
  • MerchanttaMerchantta
    Vote Up0Vote Down
    Sorry to hear that you haven't heard back from the seller after 7 days. It must be frustrating to experience that.

    1. Try contacting the seller again via BO.

    2. If you still don't hear back, you can open a dispute with PayPal. PayPal will investigate the matter and help you get your money back if the seller doesn't respond.

    3. You can also reach BrickOwl's customer support. They will be able to help you resolve the issue.
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