Home› Brick Owl› Site Issues

DD bricks DHL scam

piyush jamdadepiyush jamdade
in Site Issues Vote Up0Vote Down
so this february i bought lego from DD bricks and then when the tax option came it charged me 50 percent of the order price i am asking for a refund and they declined it pls see this DD bricks

Comments

  • 9 Comments sorted by Votes Date Added
  • MalnaborgMalnaborg
    Vote Up0Vote Down
    Why do you not write directly to the store ?
    You can do so on the front page of the shop!
  • LawrenceLawrence
    Vote Up0Vote Down
    If you have been charged import tax by DHL, that would likely be as a result of the country you are importing into and would not be the responsbility of the store, or a scam by the store.
  • CanadafirstCanadafirst
    Vote Up0Vote Down
    Duties and taxes are always the buyer's responsibility.
  • P6tuP6tu
    Vote Up0Vote Down
    I've bought from DD Bricks more than once and I am aware that duties will be applied due to the fact that they are not a member of EU. That is always responsibility of the buyer...
  • P6tuP6tu
    Vote Up0Vote Down
    Sometimes it is a matter of the total SUM, so just a suggestion for the future - maybe find out, what is the maximum SUM that can be handled without duties nor taxes and then just make multiple orders. Yes, there would be multiple transportation costs, but usually the transportation is cheaper than the taxes and duties...
  • CalibrickCalibrick
    Vote Up0Vote Down
    I have bought from DDBricks multiple times over the years - (they used DHL to deliver to me also, who are a huge, highly credible international shipping company). I promise you, DDBricks is a proper, communicative store.

    I highly recommend you reach out to them directly, BUT I think fellow EU members above (I'm US, so thankfully haven't had to deal with this) are giving you great advice, @piyush jamdade !

    Import fees are on the buyer in the EU, I do know that much. You would be in this situation from any store you buy from in their country due to your local laws. :-(
  • 129samot129samot
    Vote Up0Vote Down
    They are not always on the buyer. For orders under 150€ the VAT should be collected at the time of the sale. If any seller choses not to register for IOSS, the customer will have to pay the delivery or customs agent to access their goods.
    Now I don't know if the order was above or below 150€.
  • white1020white1020
    Vote Up0Vote Down
    I buy from them all the time. I love his/her prices!
  • VosblokjesVosblokjes
    Vote Up0Vote Down
    @129samot that is true, if the buyer was in Europe.
    But as far as I can tell he is in India, and I don't the same rules apply :smile:
Sign In or Register to comment.