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Add feedback to API Order View response

ErwinNLErwinNL
in Closed Suggestions Vote Up4Vote Down
Hello Lawrence,

Could you add the buyer and seller feedback to the API Order View response.

In BLS Manager you can leave feedback for BO orders, but I can't see if the seller has already done this on the website, and I also can't see if the buyer has posted feedback.

Erwin

Comments

  • 8 Comments sorted by Votes Date Added
  • LawrenceLawrence
    Vote Up0Vote Down
    I have added fields for "customer_feedback_left" and "store_feedback_left"
  • ErwinNLErwinNL
    Vote Up0Vote Down
    You are the best!
  • BricklantaBricklanta
    Vote Up0Vote Down
    Thanks Lawrence, that's fantastic!
  • ErwinNLErwinNL
    Vote Up0Vote Down
    After checking the data:

    "customer_feedback_left": 1,
    "store_feedback_left": 0,

    Order: 9886712

    This is not exactly what I expected, I would've liked to have the feedback Text and Rating for my application.

    This flag is also great to have, but store_feedback_left is incorrect because I did leave feedback for this order (see order nr).

    I've attached a screenshot of the popup sellers get when they hover over the feedback icon in the order list, to show what I intend to do with the text :smile:

    Sorry, I should've been more clear in my request.

    Erwin
  • LawrenceLawrence
    Vote Up0Vote Down
    For now I've just added the flag to help with knowing whether feedback has been left, and whether feedback needs to be left. You are welcome to add a separate suggestion to create a new endpoint to retrieve comments and ratings.

    The long version of "customer_feedback_left" would be "feedback has been left for the store by the customer" or "customer has left feedback". I think the values are correct for that order.
  • ErwinNLErwinNL
    Vote Up0Vote Down
    Just to clarify:

    For this order, both seller and buyer left feedback.

    "customer_feedback_left": 1,

    0 = Customer has left no feedback yet
    1 = "feedback has been left for the store by the customer"

    "store_feedback_left": 0,

    0 = Store has left feedback
    1 = Store has left no feedback yet (still has to do this)

    If I understand it correctly?
  • LawrenceLawrence
    Vote Up0Vote Down
    For order 9886712 the store has not left feedback

    store_feedback_left means "the store has left feedback for the customer"
    customer_feedback_left "the customer has left feedback for the store"
  • ErwinNLErwinNL
    edited February 2023 Vote Up0Vote Down
    Sorry Lawrence,

    I am completely mistaken and apparently don't know how your feedback system works.

    My appologies.

    Thanks for your work and replies.
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