Hello everyone I have a question, I have paid to the store, but the seller has not responded to any information, what should I do in this situation? Thank you
Hi, how long ago did you place your order? Check the store's dispatch time (on the right hand side of their store homepage), and see if they are still within this. I aim to ship within 2-5 days, and will often ship within 1 day, but other factors may affect this so I give 2-5 days as a cushion.
If they are still within their dispatch time (and one would assume the store is not closed), they may not be willing to respond to messages over a weekend, or alternatively may be away for a short while and have opted to not deal with work messages.
There could of course be other reasons, but these are a couple to bear in mind.
Comments
If they are still within their dispatch time (and one would assume the store is not closed), they may not be willing to respond to messages over a weekend, or alternatively may be away for a short while and have opted to not deal with work messages.
There could of course be other reasons, but these are a couple to bear in mind.