I printed today for the first time with Shipstation an international label (Canada).
Unlike before, where the printed address was directly to the buyer, it is now via a processing facility
From Shipstation Site: "All customs forms are sent electronically - no more Customs Forms to print! Your parcel will be routed to our nearest Postal Processing Facility where all needed Customs Forms will be printed, and then sent on to your International Recipient"
I am assuming it will be OK, but was really not prepared for it... Anyone has prior experience doing it that way ?
Comments
Also, beware of a potentially unhappy customer, especially for small $ orders. If an order comes in via a brokerage service of almost any kind (which it sounds like it will), these places will tack on a minimum fee usually of $10-15, even when only like $1 of tax is owed on import. If they were expecting it to come via USPS and being handed to Canada Post (where usually CBSA doesn't even care/bother about taxing a lot of the smaller orders), then this will possibly be an issue.
I once received a book that I ordered from a marketplace from the UK last year where it came through as Canada Post but with a COD charge (not an import charge). I noticed it went through a type of consolidation and the worst part of this is that you can't even see what the breakdown of what the actual tax is vs the brokerage fee because they lump it in as a COD from the consolidator (but I knew that most of the COD was a tacked on fee since the book was very cheap, and the fee was almost as much as the book). I paid it (not happily though, because there's no warning that they're going to use a program like that), and perhaps it's something similar. I haven't seen anything come in from the US like that yet though.
I will see how that goes. With eBay the buyer is aware of all the fees upfront.
If this doesn't workout, I will print my labels from USPS.com in the future for international shipments.