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first customer on my new store cannot make paypal payment
Hello,
I have a new store that I opened yesterday. Paypal is setup as the payment method, but my first customer cannot make a Paypal payment. The message they get is: "Unfortunately this store does not have any available payment methods set up that apply to your cart. You may want to try contacting the store." I believe I've setup my store to accept orders and payment methods from the UK only, but I'm not sure if I've set it up correct and think it might be something to do with the issue. What should I see in the "Payment Method Restrictions" fields if I want to accept UK only customer payments?
Any help would be appreciated as I've had to close the store and disappoint my first customer until I can resolve the problem.
Kind Regard.
I have a new store that I opened yesterday. Paypal is setup as the payment method, but my first customer cannot make a Paypal payment. The message they get is: "Unfortunately this store does not have any available payment methods set up that apply to your cart. You may want to try contacting the store." I believe I've setup my store to accept orders and payment methods from the UK only, but I'm not sure if I've set it up correct and think it might be something to do with the issue. What should I see in the "Payment Method Restrictions" fields if I want to accept UK only customer payments?
Any help would be appreciated as I've had to close the store and disappoint my first customer until I can resolve the problem.
Kind Regard.
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Also, your Royal Mail Large Letter does not include the UK, so only being offered 2nd Class Parcel for £3.99 at checkout.
Can I just clarify that we’re on the same page. In the “Payment Method” I have a tab “Payment Method Restrictions”. When I select “World” as the region it auto populates all the countries including the UK. I understand this list as the countries I DON’T want to use this payment method, so I removed the UK from this list thinking the UK can use it eg. NOT restricted. The only way I can see to allow all countries (“World”) is to delete all from the list. If I do this I get an error saying I must select at least 1 country. Am I missing something here?
Kind Regards
You want all countries selected in the "Payment Method Restrictions" section.
So in the "Select a Region" dropdown, hit "World"
Currently you are shipping to the world, except the UK & Isle of Man... so you only want UK & Isle of Man selected in your shipping methods https://www.brickowl.com/mystore/settings/shipping_methods
Kind Regards