DYMO and Windows 10 users

Hoddie

Just a heads up that the latest Windows 10 updated released on 10/3 is not compatible with the Dymo software. Everything appears to work as normal but all labels printed will be blank.

There's no permanent solution yet but Dymo suggest to uninstall the latest Windows update, or revert to using the older Dymo software which is unaffected.

https://www.dymo.com/en-GB/software-fix

Mrs Swoop

Thanks @Hoddie

SimplyBricks

There is a new fix for this problem! I've tried and downloaded and works fine. https://www.dymo-label-printers.co.uk/news/dymo-labelwriter-windows-10-driver-software.html

Hoddie

That's from 2015! The current issue stems from 10th March. Not everyone gets the latest Windows 10 update immediately, if you don't yet have it, may be worth pausing updates for 7 days - hopefully Dymo will have a fix by then.

Vosblokjes

I don't see a new fix. The page you are referring to talks about the old drivers, but not even has a link to them, that's the same fix as Dymo themselves suggest, but they do have a working link.

I have deleted the specified Windows update, much easier to do than downgrading the Dymo software

@Hoddie thanks for this post, after trial and error locally found the same on the great big internet, just when I started to think my Dymo was broken.

SimplyBricks

My Dymo is working fine after d/l and no problems. It was just throwing blank labels out!
I did delete all Dymo products off the pc and started from scratch, as I said, no problems now

SimplyBricks

https://www.dymo-label-printers.co.uk/dymo-labelwriter-printers/dymo-labelwriter-450-label-maker.html

Hoddie

I can only imagine you've downloaded the old version of the software? I dunno, I'm just glad it's working.

Brickingamazing

Uninstalling the appropriate Windows Update as per this link https://www.dymo.com/en-GB/software-fix resolves the issue.

It looks like Microsoft have since introduced a temporary out of band fix as they broke printing from all Type 3 printers - not just Dymo. See this:
https://www.bleepingcomputer.com/news/microsoft/windows-10-emergency-updates-released-to-fix-printing-crashes/

unbrickable

@BrickingAmazing thanks ! all printers stopped working at the office

Vosblokjes

According to https://www.dymo.com/en-GB/software-fix it is partially fixed for DYMO printers.
Please be informed that the update did not fix the issue of printing blank labels from our latest versions of DYMO ID (XTL)

Brickingamazing

As an update Dymo have produced a "fix". For me printing stopped all together after applying this.: https://s3.amazonaws.com/download.dymo.com/dymo/Software/Win/DCDSetup1.3.2.18.exe

I also note Microsoft have now also produced this out-of-band fix KB5001649: https://www.catalog.update.microsoft.com/Search.aspx?q=KB5001649

After installing updates from both vendors normality has resumed for me.