Selling from US to UK

Randyipp

So I have an order, which the customer paid VAT and I will then have to pay to BrickOwl, understood. My question is how do I indicate that the order has already paid VAT? Or is it generally understood that it has to have been paid when the order is placed?

I ship with PayPal, which I believe the USPS form is a CN22, but there is no mention of taxes paid or VAT numbers to use. I did just notice on the form to fill out customs information there are some fields I can use, should the BrickOwl VAT number go in there?

Sorry for all the questions I just want to make sure this is correct when I get this order ready to ship tonight.

Now it looks like shipping was somehow charged incorrectly too, this is a nightmare. Might be time to drop shipping to the UK.

Randyipp

Wrong amounts, as far as I can tell.

Lawrence

The shipping amount has the tax added to it, with that in mind, do the numbers then look correct?

Randyipp

Nope. somehow shipping was $15.58 instead of 17.25?

Lawrence

Could you clarify where the 15.58 value is from? The screenshots show 17.25 raw shipping with 20% tax is 20.70

marcuslp

Isn't the subtotal $8.37 + 20% VAT = $10.04? Then it all adds up correctly.

Randyipp

No.

Items: $10.04
Shipping $17.25

is VAT with shipping or not? I assume it has to be.

VAT should be $5.46

Total should be $32.75 right?

Lawrence

Could you clarify the issue with the figures and how you are doing your calculations?

Randyipp

Yes, the number make sense if you charge shipping at $15.58 which seems to have been pulled from somewhere?

Lawrence

The screenshots earlier show 17.25 raw shipping with 20% tax is 20.70, which is the number in the screenshot. Unfortunately I'm not able to follow the issue.

10.04+20.70=30.74 which is correct in the scrrenshot

Randyipp

and I need to pay $5.12 in tax?

Mrs Swoop

@Randyipp are you saying that the items should cost 10.04 BEFORE VAT is added?

Randyipp

Yes, I thought it was without tax... I just checked my prices and it is has taxes added to it on my invoice already?

Mrs Swoop

Your screen shot suggests that the 10.04 already includes VAT

Randyipp

Ok, what I didn't get was that my prices had already been manipulated but shows this addition nowhere. How would I know that? It is not indicated anywhere except for the order total. In the US tax is never directly added to an item, it is a line item that is added to a total, this really threw me off.

Ok, with my head now wrapped around these number and understanding the totals make sense now, what needs to be placed on the customs form to indicate this VAT has been paid?

Stellar

@Randyipp Copy the message from Brick Owl and put it somewhere out in the parcel, or in the label, or in the invoice attached outside the parcel.

Also, you might want to upvote this suggestion:

https://www.brickowl.com/forum#/discussion/11435/show-somewhere-order-totals-without-tax

Randyipp

Ok, that makes sense, the full message minus the URL, TY all for talking me off the ledge!