Uh-oh! Where did my inventory go?

iluvmyelement

I uploaded my inventory and waited .... but it never showed up in the area where I manage it. So I tried again. Still not showing. Unfortunately, if you go to my store it showed double the inventory - but I still couldn't manage it. Nothing to delete - so I can't fix it. My only option is to close my store. :-(

I did email the admin - but I was hoping someone here has run into this and knows how to fix it.

SuperBrick

There are some issues when inventory is uploaded in that it seems to mess up the inventory management area. It will usually show up after a while.

iluvmyelement

I've noticed that in the past - but usually in the neighborhood of 3-10 minutes. Have you seen it take an hour or more to show?

SuperBrick

I usually check my store to see if it displays properly and have never really checked to see how long it takes to show up but an hour is quite long.

iluvmyelement

Going on 2 hours - can't fix it myself because it says there is nothing to delete - but I can't open my store because people could buy 2x more than I have. I sure hope the admin comes back soon!

iluvmyelement

Here's a screenshot - you can see stuff on the left - but I can't manage anything or delete it.

DagsBricks

Could you upload negative of everything in the meantime?

Lawrence

I'm looking into this now, I thought I fixed it before I went to bed, but obviously not.

Lawrence

This should be fixed now. I botched an upgrade of the search system last night which caused it to start updating. Everything should be up to date now. I apologise for the inconvenience.

iluvmyelement

Thanks! Got it back up and was able to re-open my store.

Thank you again for fixing it so quickly!