Terms/info durring checkout

Looks like I can go all the way from a part in the catalog to the final checkout without ever seeing store terms or information.

I believe there should be another step/info box, maybe even with a confirmation of reading, before final checkout, where specific information like terms can be stated.

Comments

  • 8 Comments sorted by Votes Date Added
  • Could you give an example of what kind of terms you want?
  • Well, myself I don't have "terms" when thinking of restrictions.

    I do have things I would like the buyer to see first.

    Like why my domestic parcel prices are so high until the shipping gets dialed in. The real prices they can expect.

    I might want to tell them about store specials or other advertizing things to boost sales.

    Salesmanship things like stating I charge postage with no padding the shipping amount.

    That's the first for me that comes to mind.

    Many of sellers have lots of restrictions, disregarding how enforceable some of them may be in certain circumstances, and would want them seen and agreed to.

    As a buyer I would not want to be blindsided with something like "if your order is wrong I will give a coupon but no refund or replacement" after the fact. I read terms first from habit, but sometimes one gets excited and buys, or is new to the process and would not consider it.

    Joe
  • Admin, for some examples of terms buyers should see check out my store. One important example - customs. I won't need this, however, if BO puts this in its own terms. Hint hint... :)

    Thor
  • I may be being too simplistic here, but ideally I would like to remove the need to HAVE to read terms. As in, if situations start arising where sellers are doing things that buyers are unhappy with, I will either make a system to make it clear which sellers do what, or enforce rules.

    With regards to wanting to show promotional messages or something, for now you could use the slogan, in the future we can give you little box that could appear on every page of the top or something.
  • @Thor will do, I intend to have warnings for foreign buyers to let them know if they may incur customs.
  • edited July 2013 Vote Up-1Vote Down
    I may be being too simplistic here, but ideally I would like to remove the need to HAVE to read terms. As in, if situations start arising where sellers are doing things that buyers are unhappy with, I will either make a system to make it clear which sellers do what, or enforce rules.
    Personally I like that approach. :)
    With regards to wanting to show promotional messages or something, for now you could use the slogan, in the future we can give you little box that could appear on every page of the top or something.
    Good idea for a temp solution and consider my vote to have a your future little box implemented.

    EDIT: Though I would not want every page mayself, just on the cart/checkout.

    Joe
  • While it may be unpopular with sellers, I agree that there should not be a need to have specific terms for each store. Standards of service should be site wide and sellers should conform to them. This makes for a consistent customer experience with less confusion for buyers.

    Troy
This discussion has been closed.