payment methods help

Firewife23

Hi I am new to this site. I am in the us and have shipping to the us and world wide. I had a customer try and purchase something, but it says no payment method. I have my paypal account hooked up, as far as I can see. Any ideas how to fix it.
Thanks.

beaverbrick

@Firewife23

Is the payment method enabled?
Have you selected the countries & currencies that the payment method applies to?

Select your payment method(s) to check both these things.

Firewife23

Yes my paypal is enabled. And I have us dollars as my currency. Hopefully I can figure it out. Thanks

beaverbrick

Here's a pic of my countries and currencies in case it helps... all countries are selected as the shipping methods then filter them down to just those I send to.

Another setting to check is the 'Minimum/Maximum Order Total Limits' at the bottom.

Firewife23

Thank you