In the absence of official guidance from HMRC, I have decided to start putting these labels on UK-bound orders. Hopefully it'll save customers from having to pay again and avoid the admin fees, and/or hassle of having to challenge the charges.
Anyone doing something similar? Or has anyone seen any official guidance?
Comments
@Hoddie, what will happen to any Brickowl sellers who sent items to UK then buyers refused to pay the VAT and import duties and sent back, would they get hit as well like I said above?
@Jiries - if rules are same as when I worked at HMRC, they would be returned to sender. It's not a quick process though. And countries are permitted by UPU agreements to seize/auction/dispose if they want to.
On my invoice tempate I have a similar line like your label.
Or do you only put the VOEC number on the CN23 document?