UK Import VAT

In the absence of official guidance from HMRC, I have decided to start putting these labels on UK-bound orders. Hopefully it'll save customers from having to pay again and avoid the admin fees, and/or hassle of having to challenge the charges.

Anyone doing something similar? Or has anyone seen any official guidance?

Comments

  • 7 Comments sorted by Votes Date Added
  • That's a great idea @Hoddie! I had still held off turning back on UK until I heard more about guidance for that as well. Have you had UK-bound order deliver OK since the changes?
  • Shame about the Brexit ruined our freedom to travel, buy and sell and everything gone backward with more red tapes. So far not a problem to me sending abroad from UK only using free CN22 form from the post office that all. I wonder if in future new government will bring UK back to EU again and scrap all this red tape expensive nonsense. I read a lot of news in BBC about UK buyers get hit with those fees and some requested to send back to retailers/sellers which they lose money. One retailer without naming who is would burn the clothes than have it return back to UK. Those returns items will get hit by fees.

    @Hoddie, what will happen to any Brickowl sellers who sent items to UK then buyers refused to pay the VAT and import duties and sent back, would they get hit as well like I said above?
  • @Emporiosa - only one that's gone through, feedback received so it got there okay. I put a note inside that explained VAT had already been paid.

    @Jiries - if rules are same as when I worked at HMRC, they would be returned to sender. It's not a quick process though. And countries are permitted by UPU agreements to seize/auction/dispose if they want to.
  • I have also put a label on shipments to the UK stating that import VAT was paid by BO. So far one order to the UK has been marked as received.
  • Here we have to attach 3 copies of the invoice preferably on the outside of the package.

    On my invoice tempate I have a similar line like your label.
  • @Hoddie Do you put a similar label on packages to Norway?
    Or do you only put the VOEC number on the CN23 document?
  • I don't think the new Norwegian import VAT regime was active at the time of my last sale to Norway, but if BO collects the VAT then I'll put a similar sticker on the packaging. I've taken to sticking 3 invoices in an external envelope for all non-EU orders, seems to be a requirement for some countries.
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