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Where do quotes go?

beaverbrickbeaverbrick
edited December 2020 in Features Vote Up0Vote Down
Hi all,

I've placed a few orders lately, that have all been 'Request a Quote' for shipping.
Once I've gone through checkout and the order is placed, where does it go?

Other than a confirmation email, I can't find any record of the 'quote' orders I've made within BrickOwl. Is that by design or am I just not looking in the right place?

Thanks

Comments

  • 4 Comments sorted by Votes Date Added
  • StellarStellar
    Vote Up0Vote Down
    As a buyer, the carts should still be visible in each store I think.
  • beaverbrickbeaverbrick
    Vote Up0Vote Down
    @Stellar

    Thank you. So under the 'Store Carts' link I can see a recent order that I placed, but have not had a response from the seller as yet.

    As for other orders where I've not heard back from the seller and do no appear under Store Carts... is it safe to assume that those sellers have deleted the quote? Can sellers delete a quote, without the buyer ever knowing?
  • HoddieHoddie
    Vote Up0Vote Down
    Sellers can delete quotes. The most likely reason is that your quote expired because an item is no longer available, but I believe the rest of the quote should be still in your cart for the store, allowing you to re-request the quote.
  • beaverbrickbeaverbrick
    Vote Up0Vote Down
    @Hoddie

    Thanks Hoddie... that makes sense.
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