What am I doing wrong here?!

Hi everyone,

I added some stickered parts to the catalog over the weekend. Now that they're appearing in my store, they're showing with weird postage rates. For example, this one - https://brickadoon.brickowl.com/store/lego-tile-1-x-4-with-stars-minifig-and-money-sticker#43427365 - is only showing Large Letter+Tracking instead of just Large Letter. This one is doing the same - https://brickadoon.brickowl.com/store/lego-tile-1-x-4-with-keyboard-panel-sticker

What have I missed?

Rich

Comments

  • 3 Comments sorted by Votes Date Added
  • Country
    Netherlands
    Shipping method
    Europe Large Letter EUR 4,14
    Europe Small Parcel EUR 6,62
    Europe Large Letter (+TRACKING) EUR 10,21
    Europe Small Parcel (+TRACKING) EUR 11,59

    These are the options I get for both items
    Given the fact that the same options for a normal 1x4 tile shows the same, it isn't due to the decorated items. Maybe have a good look at your shipping options.

    For a lime 1x4 tile it shows way to many options (I think):
    Country
    United Kingdom
    Shipping method
    UK Large Letter (+TRACKING) EUR 2,76
    UK Small Parcel EUR 3,86
    UK Small Parcel (+TRACKING) EUR 4,97
    UK Large Letter (+INSURANCE) EUR 7,73
    UK Medium Parcel EUR 10,48
    UK Medium Parcel (+TRACKING) EUR 11,59
    UK Small Parcel (+INSURANCE) EUR 13,24
    UK Medium Parcel (+INSURANCE) EUR 30,35
  • I seen to remember that it can take a few days for new decorated items to inherit things like dimensions and weight from the parent item, so perhaps this is a temporary issue until that happens.
  • Hi both,

    I think I've found the error!

    I'd set my Large Letter to anything over 1g, but my Large Letter+Tracking was set to anything over 0g, so that was taking priority for the smaller items.

    Thanks for your help!

    Rich
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