Dymo 450 - Help please

I've just bought a Dymo 450 labelwriter and I'm struggling to get it set up.

The BO order settings page says - To find your template, open up the latest version of the Dymo software, click on the labels tab on the top left, select your label right click on it, and then click 'show in Windows Explorer'.

When I do this the 'show in Windows Explorer' is greyed out. Any ideas please?

Just to note, the Dymo software has now changed, the newest version is Dymo Connect, and I couldn't find it in there so I've got rid of that and installed the previous software.

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