Bricksync error

brickadoon

Is anyone else getting Bricksync errors at the moment?

On the "Fetching Brickowl Inventory" bit it sits there for ages then gives up. It's been doing it for about half an hour...

Thanks,

Rich

Stellar

Tested a sync and it is stuck at the same process...

Lawrence

It looks like our caching system started to fail, negatively affecting sections of the website that heavily rely on it, such as the inventory API. We will look into stopping this from re-occurring. This is resolved for now.

vegitt

No issues here, if in doubt close it and re-open

brickadoon

Thanks @Lawrence

brickadoon

Hi @Lawrence - it's happening again.

Lawrence

Thank you, clearly that's not a one off and I'll need to put something in place now.

brickadoon

Hi @Lawrence , sorry it's happening again!

Rich

Lawrence

Thank you for letting me know again, we did put a mitigation and extra logging in place, but clearly is still an issue I will need to resolve.

Vosblokjes

I see no errors in my BS logging, neatly every 5 min an order check.

Lawrence

It seems to only affect a few users, when doing the api inventory/list call. If the cache is struggling, that call ends up taking 10 minutes. We will look tomorrow at replacing the cache.